As a rule: No! And for good reasons. Our glassblowers never know what glass was used in third-party pipes – this can be dangerous during processing and does not meet our quality standards.

Economically, repairing inexpensive mass-produced items also makes no sense.

However, there is one important exception: We also repair ROOR brand pipes. Many models were made with high-quality borosilicate glass – and because ROOR is no longer produced, we help give these classics a second life.

👉 You can find all information about this here:

Roor Repair Service at EHLE. – Why we help

Economically, it makes no sense to have a "normal" head or "normal" coupling repaired.

However, if you have a colored diffuser or colored head, it might still make sense. Please send us an inquiry using the repair form below!

We can quickly and easily remove stuck joints here with our equipment. Please do not try to force anything yourself. The risk of unnecessarily increasing the damage or injuring yourself is too great.

By the way: Removing stuck joints is a free service from us.

We can restore almost all cuts, usually even without them being visible afterwards. It is important that the crack or break does not extend into the glass body; such damage can sometimes no longer be closed.

The most important thing here: your pipe must be straight. Unfortunately, for production reasons, we can no longer attach feet to curved models. Here too, there should be no crack running into the glass body, otherwise we have no chance. Feel free to send us a photo and as soon as our glassblowers have reviewed it, we will get back to you.

Here we have several options: We can cut off the broken end and shape a new mouthpiece for you. Or we can extend the pipe to its original length, and if you wish, even a little beyond. Please note that there will always be a seam visible - but sometimes that's like a patch on your favorite jeans...

However, we can only work on straight models here as well.

As a rule, repairs in production are always prioritized. This means we can usually resend your beloved item within
1-3 days (provided the repair has been paid for)

After you have sent us some photos of the pipe and we have discussed the repair with our glassblowers, you will receive a reply from us with an estimated price, provided the pipe/precooler is repairable.

You then send the CLEAN pipe/precooler to us in Limburg an der Lahn. We will first temper it in the oven at approx. 580 degrees to relieve the stress. The actual repair then takes place, before the pipe/precooler has to go into the oven a second time.

As soon as the repair has been successfully completed, we will send you an order confirmation with the request to pay it within 7 days (only bank transfer possible)

After receipt of payment, we will send the item to you via DHL.

Should a pipe or accessory be broken, this means there is an extreme amount of tension in the glass. Therefore, all items to be repaired are first heated to approx. 580 degrees in our tempering oven to release the tension from the glass!

Nevertheless, it can happen during a repair that the glass part completely shatters as soon as we apply the flame. In this case, we unfortunately cannot accept any liability/warranty and would like to emphasize once again that every repair is always at your own risk! Thank you for your understanding!